Zakimalls Marketplace: Seller’s Agreement

Updated 10th January, 2018.


This Seller’s Agreement (“Agreement”) is entered into by you (Seller) and Zakimall e-commerce Solutions Nigeria Limited, doing business as “Zakimall”. For purposes of this Agreement, the words “You,” “Seller” and “User” are used herein to refer to you and include you and any other person or entity on whose behalf you may be acting. Moreover, for purposes of this Agreement, the terms “product” or “products” respectively mean “good” or “goods.”


Zakimall is an online venue located at the domain (“Site”). You must create an account with zakimall if you wish to do any of the following on the Site: communicate with other users or purchase or offer for sale any product. Zakimall was created to help local business sell products online; therefore, you may not establish an account with us or use our Site if you are not a local business. In addition, you may not establish an account with us or use our Site for the purpose of selling products sourced from a multi-level marketing company, a network marketing company, an affiliate marketer, or any company that uses direct selling, referral marketing, or pyramid selling.

By establishing an account with us through our Site, you acknowledge that you have read this Agreement, our Terms of Use and our Privacy Policy, and you agree and accept to be bound by all the terms and conditions in this Agreement and those documents, all of which constitute a binding agreement between you and Zakimall. Zakimall may change this Agreement from time to time without notice to you, and your use of the Site will be deemed as acceptance of such changes. The date shown at the beginning of this Agreement shows the effective date of this Agreement which will be updated if we make any material changes.


Your account may be temporarily suspended or permanently closed if you (a) fail to abide by this Agreement or any of the terms and conditions in the documents referenced in this Agreement, copies of which are available on the Site; or (b) fail to maintain your account with zakimall and in good standing.


User Requirements

You may establish an account with us and use our Site if you are an individual who is 18 years of age or older, who can form legally binding contracts under the Nigerian law as applicable, and who is physically located within Nigeria. We may, in our sole discretion, refuse access to or use of the Site to any person or entity at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions.


If you are establishing an account for an entity, then you represent and warrant that (a) you are duly authorized by such entity as required by its governing documents to enter into this Agreement and bind such entity; and (b) the business revenue of the entity for which you are establishing an account is taxed appropriately.




Establishing an Account

Account Information. In order to establish an account with us, you must enter certain personal identifiable information such as your first and last name, mailing address, email address, and phone number. That type of information will be used to setup your account with Zakimall and as otherwise described in this Agreement and in our Privacy Policy. You must keep all account information current at all times.


Username & Password. During registration, you will be asked to either create a username and password or login via Facebook authentication. Your username must be an email address.

Your password should be unique. You cannot use the name “Zakimall” or the acronym “Zaki” in your username or password. You are solely responsible for maintaining the confidentiality of such password, which you should keep secure. You are fully responsible for all activity, liability and damage resulting from your failure to use or maintain your password confidentially. You agree to immediately notify us of any unauthorized use of your username and/or password or any other breach of security. You agree not to provide your username and password combination to any other person. In all events, zakimall is not, and will not be, liable for any loss or damage arising from your failure to keep and maintain your password secure and confidential or from your disclosure or sharing of such information with others. If you forget your password, then Zakimall will send you a unique link, which will be sent to your email address and which will allow you to change your password. The unique link will expire after twenty-four (24) hours. You understand and acknowledge that your email address will be used as your username. Zakimall is not responsible or liable for any damage or loss resulting from the hacking or misuse of such email address or related account.


Facebook Authentication. By logging in via Facebook authentication, certain personal details from your Facebook profile will be used to fill in the details of your Zakimall account information, including information such as but not limited to name, email address, and birthday.URL Address. All sellers will be required to create a URL address for their online storefront within the Site. URL addresses are issued on a first come, first served basis and cannot conflict with a URL address issued to a user with an established account. Therefore, your URL address within the Site may or may not match or contain all or any part of, the name of your business.


Transactions. Zakimall is a venue used to facilitate interactions between sellers and buyers. It is not directly involved in the transactions between buyers and sellers nor does it have any involvement in the consummation of a contract between a buyer and a seller. Therefore, you must have a valid and current account with a third-party payor such as Bank account (either Savings or Current) in order to complete a transaction with a user who has an established account with us.


Registration Completed. In order to complete your registration with zakimall, you must acknowledge and agree to all of the terms and conditions in this Agreement, which includes our Terms of Use, our Privacy Policy, and in any other documents referenced in this Agreement. By entering into this Agreement, you agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by all other rules, policies and procedures that may be published from time to time on the Site all of which are incorporated herein by reference and each of which may be updated by zakimall from time to time without notice to you.


Fees & Billing

Zakimall does not charge users for accessing or browsing the Site. Signing-up as a Seller is absolutely FREE of charge. However, when you establish an account with zakimall as a seller, you shall be charged a transaction fee, which is a percentage of the sales price of the product you sell. As part of your registration with zakimall, you must provide and maintain valid payment information such as a valid bank account. Zakimall may offer, at its sole discretion, new or add-on services to its members at additional fees and subject to additional terms and conditions promulgated by zakimall from time to time. Your use of such new or add-on services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference. We may amend or change its fees and billing policy at any time. We will provide you with notice of changes to our fees and billing policy by posting the change on the site and such changes could become effective at any point during your billing cycle. In addition, zakimall may temporarily change its fee policy for promotional events but such temporary change will only be valid on the dates of such promotional events. All fees and charges must be paid in Naira.

Transaction Fee

Upon a successful sale, Zakimall shall charge a transaction fee of 2.5% transaction. The charge shall be automatically for every successful made using the online Instant payment method. 2.5% charge is exclusive of 1.5% transaction fee surcharged by Interswitch for all online transactions. 2.5% represent Zakimall’s commission for each successful sale. For items paid for using the Pay on Delivery Option, Zakimall will automatically credit Vendor’s bank account with the total sum of the item minus a 2.5% commission. Note that Zakimall will not charge you for any unsuccessful sale. Sellers can login into their dashboard in order to access commission accrued incase of any dispute. All transaction fees are non-refundable.

You are responsible for paying all fees due to Zakimall and for paying all third-party fees and applicable taxes associated with all transactions facilitated through the Site.


You remain responsible and obligated to pay Zakimall for all unpaid fees including, without limitation, membership fees and transaction fees plus any interest and penalties thereon, as applicable, irrespective of your account being suspended, closed, cancelled or terminated. If the amounts billed to your account are not paid in full or become past due, at our election, we may either suspend your use of the account and all services offered in connection with that account or we may terminate the account and send your account to collections. If you have a question or wish to dispute a charge, then you should immediately contact Zakimall at We may, at our sole discretion, either suspend or terminate your account if you violate this Agreement, our Terms of Use, our Privacy Policy or any other policy published on the Site or for any other reason. If you have any questions, then you should immediately contact our support team at



You may not transfer, sell or assign your Zakimall account to another party. If you are establishing an account as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.

Use of Site

You shall not use the Site for any illegal or unauthorized purpose what so ever, and you shall not violate any laws federal, state or local.

Online Storefront. After you establish an account with us, you will have the ability to create an online storefront on the Site. You are responsible for customization of your online storefront including, without limitation, inputting or uploading text, product pictures, logos, images, pricing, product description, terms and conditions of your offers for sale and all other information related to you, your online storefront, and products (collectively, “Your Content”). You agree and understand, Zakimall is not responsible for any content you have on your online storefront, and you further agree and understand that you shall only use content you fully own or content you have obtain authorization or license to use.  Zakimall does not claim any intellectual property rights in, over or to Your Content, and all such material shall remain your property.

Offers for Sale. 

We are not involved in any transaction between buyers and sellers and we have no involvement in the consummation of a contract between any buyer and you. Consequently, we do not and cannot transfer legal ownership of any items from you to any buyer, and we do not have control over the quality, safety, morality or legality of any aspect of the products you offer for sale on the Site or anywhere else, the truth or accuracy of your listings, your ability to sell products, or the ability of buyers to pay for such products. Therefore, you agree and fully understand that Zakimall is not liable or responsible in any form, for any matter arising out of a transaction between you and a buyer.

By offering for sale a product on the Site you warrant that (a) you and all aspects of the product comply with this Agreement and our published policies; (b) you have full rights to sell the product; (c) you are authorized to sell the product; (d) you have authority to sell the product listed on your online storefront; and (e) the product is available for sale.

You must accurately describe your product, the pricing, and all terms and conditions of your offer for sale on your online storefront. In addition, your offer for sale may include text descriptions, pictures, images, video, audio, graphics, and any other information relevant to the sale of the product. All items must be listed in an appropriate category with appropriate keywords. Each offer must accurately, truthfully, and completely describe the product offered for sale. You may use a short descriptive phrase as a keyword if it accurately and truthfully describes your product.

Except as otherwise prohibited in this Agreement and by law, mature content may be included within an offer but must be tagged as “mature,” must include the word “mature” in the title, but shall not be displayed or shown in aggregated places on the Site or as a first impression image on your online storefront. All images in your online storefront, listing and offer must be kept appropriate for general audiences.


The price stated in each offer for sale must be an accurate representation of the sale. In no event shall you cause events to occur to avoid paying our transaction fee. You may charge reasonable shipping and handling fees to cover the costs for packaging and mailing; however, you shall not charge excessive shipping fees or other fees to try to avoid our fees. You shall not alter the price of any product offered for sale after buyer has agreed to purchase it for the purpose of avoiding our transaction fee.


Fulfillment. Order fulfillment is your sole and full responsibility. All products offered for sale on your online storefront and purchased from you must be fulfilled by you in a timely manner following completion of an order, unless otherwise agreed by you and the buyer. Failure to fulfill orders in a timely manner may cause your account to be suspended.

User Ratings. Users who have established an account with zakimall may review, rate, and comment on a seller, the seller’s business, or the seller’s product. You understand that such reviews, ratings and comments are not made by zakimall. You agree that zakimall shall not be responsible or liable for any damage or loss, directly or indirectly, caused or alleged to be caused by or in connection with any such review, rating and/or comment.

Restrictions. You are solely responsible for your conduct and activities on the Site and Your Content, pricing, terms and conditions of your offers for sale, all other information, and links that you type, input, post, or upload to your online storefront. You must perform the necessary due diligence to make sure your products are in strict conformity with all applicable laws before you offer them for sale in your online storefront. Zakimall, in its sole and absolute right and discretion, reserves the right, without any notice to you, to remove items from your online storefront (as well as any offer for sale).


A list of prohibited conduct and products is located in our Help Center.

Right to Refuse Service

We reserve the right to, in our sole discretion, temporarily suspended or deactivate your account and your online storefront, or to permanently close your account and your online storefront. We also reserve the right to refuse service to anyone, for any reason, and at any time.

Zakimall Content

Except for Your Content, zakimall owns or has rights to (a) all intellectual property on the Site including without limitation, all trade names, taglines, trademarks, service marks, copyrights, and patents; (b) all code and functionality of the Site; and (c) all text, designs, graphics, pictures, images, and information on the Site (collectively, the “Zakimall Content”).

You may use the Site solely in connection with the intended purpose and use of the Site. No right, title, interest, or license in any zakimall content is transferred to you. Zakimall retains all of its intellectual property rights in all our content.

You agree not to (a) access or attempt to access the zakimall content; (b) alter, copy, decompile, reverse engineer, distribute, transmit, or otherwise appropriate or modify any of our content; and (c) negatively alter or damage the zakimall content.

Your Content

We do not claim any ownership rights in or to Your Content; however, by inputting or uploading Your Content onto the Site, you give zakimall a non-exclusive, perpetual, worldwide, irrevocable, sub-licensable, royalty-free license to use Your Content in connection with your online storefront and the Site. In addition, you give zakimall the right to publish, display, copyright, distribute, catalog, organize in a database or directory in any form or media, and to any other rights you have in Your Content that may be necessary for purposes of your online storefront or the Site. Moreover, you give zakimall the right to store, re-format, and display Your Content on the Site in any manner deemed appropriate by her.

Re-Posting of Your Content

By posting Your Content on the Site, it is possible for a third-party to re-post Your Content on another website. You agree to hold harmless zakimall for any dispute concerning the use of Your Content. If you post on another website the image of any product offered for sale on the Site, then such image posted on another website must provide a link back to the listing on the Site.

Scope of Control

You are solely responsible for your conduct and activities on the Site. You agree to use the Site for lawful purposes only. You agree not to take any action that might affect the security of the Site, or render the Site partially or wholly inaccessible to others.

Zakimall does not endorse any company, content, products, goods or other items listed for sale on the Site or any other websites or other resources associated with any user of the Site. You agree that zakimall shall not be, and is not responsible or liable for any damage or loss, directly or indirectly, caused or alleged to be caused by or in connection with the use of or reliance on any such content, products, goods, reviews, ratings, comments, or any other information available on the Site or on any websites or resource posted, linked to, or referenced on, the Site.

Limitation on Liability

Zakimall is not and will not be liable for any damages whatsoever, including but not limited to direct, indirect, general, special, compensatory, incidental, consequential, and/or other damages, including without limitation, lost profits, bodily injury, emotional distress, arising out of or relating to: (a) your conduct or the conduct of anyone else in connection with the use of, or access to, the site, products offered for sale on the site; (b) any transaction facilitated by or through the site; (c) any content on the site or any errors or inaccuracies in such content, or any omission in content; (d) changes, modifications, or alterations to your content, images or information, whether or not authorized by you; and/or (e) the zakimall content, any other content, and/or any other matter relating to the site, whether or not zakimall has been advised of such damages.


You agree to indemnify and hold harmless Zakimall for and from any and all claims or demands, including reasonable attorneys’ fees, made by any third-party due to or arising out of (a) your failure to abide by this agreement, the terms of use, our privacy policy, and any other document incorporated by reference in this agreement, (b) your violation of any law or the rights of a third-party, (c) any offer to sell made on or through the site, (d) any product offered for sale on the site, (e) content uploaded to or posted or made available on the site, (f) any review, rating or comment posted on the site or (g) your use or inability to use the site.


You release Zakimall for and from any and all claims, demands, and damages of every kind and nature, known or unknown, arising from, related to, or in connection with, (a) your use of the site, (b) the use of the site by others, (c) your actions, inactions, and/or omissions and those of users of the site, (d) the promotion or advertising of products on the site, and (e) the use of the site to offer for sale or to facilitate the sale of products.


If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect Zakimall’s intent and to become enforceable. All remaining provisions of this Agreement will remain in full force and effect.

No Agency

You and zakimall are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

Governing Document

In the event of a conflict between this Agreement and our Terms of Use, the terms and conditions of this Agreement shall govern. In the event you entered into a Buyer’s Agreement prior to entering into this Agreement, you agree that this Agreement hereby supersedes the Buyer’s Agreement in its entirety and your actions are governed by this Agreement.





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